Oakville Auto Repair

As a Certified Customer Service Professional, wherever I go, I am always looking for quality Customer Service and assessing the five dimensions of exceptional Customer Service.  Reliability: Capacity to deliver the service with accuracy, professionalism and effectiveness  Tangibility: Facilities where you deliver the service  Speed of response: Time and willingness with requirements are answered  Safety: Knowledge of the product, service, processes, rules  Empathy: Ability to understand other people feelings and problems I think at Mar’s Auto Service, Customer Service is part of their DNA.

I would highly recommend Mark's! Super friendly and efficient service, a pleasure to deal with!

Took my car in for a problem with a tire. I expected to pay between $20.00 and $40.00 for the repair. I was contacted in a timely manner and advised the tire was defective. They put my spare on, put the damaged tire in my trunk. When I picked up my car, I was pleasantly surprised to no charge and my car was cleaned inside and out.

Great service. Staff are very friendly and professional. Convenient pick up and drop off service offering.

I had my car in recently for some work and I was very impressed with the quality , professionalism and integrity of all the staff that I had the opportunity to meet. Thanks Mark

Terrific service!

Hey, I was in Mark Auto service yesterday. I was welcomed with big smile at the front desk. My car was taken in and brought back out in minutes. Amazing people and fantastic service. Keep up the good work guys. Thank you.

Great Job

Terrific, speedy service on Drive Clean test!

Excellent customer service and mechanics. Very friendly and helpful.