Very professional and courteous. Fair price and good work.
Excellent work as usual. Everyone and thing involved was just great.
Service was done well, and everything communicated clearly, including future items to watch for and items where I prefer to DIY. The loaner vehicle was helpful in keeping us in action during the work!
I was stuck with a door that would not closed and called a couple of service locations to see if they could help me out that day. Dan, while on the phone, asked me to go to the car and tried to help me fix the issue. When that didn't work, he told me to bring it in and that they would diagnose and fix the issue that day, if possible. Thankfully, even with parts needing to be ordered (door lock mechanism and steel cables), they fixed it and I was able to pick up the car at the end of the next day. Mark, the owner, picked my daughter and I up at my home, and took us back to the service center to get the car. I really appreciated the attentiveness and empathy that Dan and Mark showed in a very stressful situation (where I was driving with a driver's door that I had to hold closed while driving).
Very nice and professional staff.
Great service - Dan was excellent to deal with.
Had to get my drive clean test done. Called this morning and they were able to fit me in this afternoon. I came in a few minutes before my appointment time and was out of there in about 20 minutes - didn't even have time to finish my coffee so I sat and chatted with another friendly customer.
Very friendly and excellent service! I called and asked some questions and everything was explained to me on the phone, they were able to take me in last minute and I am forever grateful! Will 100% be back.
Excellent service on a very difficult issue. 3 roadside service tried to help and it was an impossible situation. The car was towed to Marks Auto and Dan was so good to keep me informed as they made their way through a difficult diagnosis. When the car was fixed Dan did a great job explaining everything in detail that needed to be done. The car was spotless inside and out when I picked it up. It was my first time as a customer and I really appreciated the work and care of the car. I will definitely be referring my friends and clients to Marks Auto